Privacy Policy

1. About this policy

JPLoft ("JPLoft," "we," "us" or "our") operates Phone Call Notes, an Android AI-powered application for importing and processing existing audio recordings. This Privacy Policy explains how information is handled when you use the application and its related features (the "Service").

Phone Call Notes does not record live telephone calls or automatically capture your conversations. You choose the existing recordings you want to import. The Service uses artificial intelligence to generate transcripts, summaries, Minutes of Meeting (MoM), decisions and action items, and provides supported follow-up and sharing features.

Operator: JPLoft

Address: United States, 700 N Colorado Blvd, Ste #200 Denver, CO 80206, Phone: +1 (303) 335-0405

Privacy and support contact: sales@jploft.com

2. Information We Process

Audio And Information You Choose To Import

When you submit a recording, we process the audio and information contained within it. This may include voices, names, telephone numbers, business information and other personal information spoken by participants. Depending on the conversation, recordings may contain sensitive information, such as health or financial details.

We also process information accompanying the file where supplied to the Service, such as its name, format and your selected processing language.

Generated Content

We process the transcripts, summaries, MoM, decisions and action items created from your recording, together with any edits or reminder details you enter through supported features.

Support Correspondence

If you contact us, we process the contact details, message and other information you provide so that we can respond. Avoid sending recordings or sensitive conversation content to support unless necessary and specifically agreed.

3. Files and Device Access

Phone Call Notes uses file access to let you select and import existing audio files. The app's stated device-access requirement is files; it does not require microphone, contacts or call-log access to perform the import-only functionality described here.

Selecting a file does not authorize unrelated access to all content on your device. You can manage available access through Android settings. Denying necessary file access may prevent import or processing.

Google Drive authorization, where applicable, is separate from Android device-file access. Any Google connection must identify the permissions actually requested and be used only for the disclosed functionality.

4. How we use information

We use the information described above to:

• Import and process the recording you submit.
• Generate AI-powered transcripts, summaries, MoM, decisions and action items.
• Save and retrieve your content using the service's Google Drive storage arrangement.
• Provide supported editing, sharing, export and reminder functions you choose to use.
• Respond to support and privacy requests.
• Meet applicable legal obligations.

We do not use your recordings, transcripts or generated content to train AI models. JPLoft staff do not access your recording content in the ordinary operation of the service. Automated processing by the service and its AI provider is necessary to deliver the features you request.

5. AI Processing Through Vertex AI

The service uses Google Cloud Vertex AI for AI processing. Relevant audio and/or text is transmitted for processing according to the features you request.

Our Vertex AI integration is configured for Zero Data Retention for the relevant processing requests. This concerns retention by the AI processing service; it does not delete recordings or generated content saved in Google Drive.

AI processing is separate from model training. We do not authorize the use of your recordings, transcripts or generated content to train AI models.

6. Google Drive Storage And Retention

Recordings, transcripts and associated saved content are stored in Google Drive through the Service's storage arrangement. Saved content is retained until you delete it; it is not automatically deleted merely because it becomes old or because you stop using the app.

Google operates the underlying storage service and handles information under its applicable terms and privacy notices. Copies you export, download, email or share are separate from the Service's saved copy.

7. Deletion And Your Choices

You can delete saved recordings and generated content by opening your profile, scrolling down, and selecting “Delete.” Content remains saved until you take the applicable deletion action.

Deleting content from the app, moving a Drive file to trash, uninstalling the app and permanently deleting all copies are different actions. Google Drive's trash and permanent-deletion processes may affect when a file is finally removed. Deleting one copy does not automatically delete copies you have exported, shared or stored elsewhere.

For help accessing, correcting or deleting information held by JPLoft, contact sales@jploft.com. We may request information reasonably necessary to verify the request, and we will respond within applicable legal time limits. Do not send identity documents unless we specifically request them through an appropriate process.

8. Service Providers And Disclosures

Information necessary to provide the features you request is processed through Google Drive for storage, Vertex AI for AI processing and JPLoft's hosting infrastructure for the applicable service operations.

When you choose to share or export content, the recipient or destination you select receives that content; its subsequent handling is outside our control.

We may disclose information where legally required, such as in response to a valid legal demand. Any such disclosure is limited to information available to us and permitted or required by applicable law. The fact that we do not ordinarily access recording content does not mean that no legal obligations can apply.

9. Security And Encryption

Phone Call Notes uses end-to-end encryption to protect your recording content within the scope of its implemented encryption design.

No storage or transmission system can be guaranteed completely secure. Protect your device, Google account and any copies you export or share. Shared links and recipient access settings can affect the privacy of exported content.

10. Other Participants' Information

Recordings may contain information about people other than you. Before importing, processing or sharing a recording, you must have the necessary authority and satisfy applicable notice and consent requirements.

Agreement to our Terms or granting file access does not establish another participant's permission. Recording consent and permission to upload, transcribe or share a conversation may involve separate obligations.

11. International Processing And Privacy Rights

Google Drive, Vertex AI and hosting infrastructure may process information in locations different from where you live.

Depending on your location and the laws that apply, you may have rights to request access, correction, deletion, restriction, portability or objection, and to withdraw consent where processing relies on consent. You may also have a right to complain to a competent privacy regulator.

To make a request, contact sales@jploft.com. These rights are subject to applicable legal conditions and exceptions. Withdrawal of consent does not invalidate lawful processing that occurred before withdrawal.

12. Children

The Service is intended for adults aged 18 or older. We do not knowingly collect personal information directly from children through their use of the Service.

This eligibility statement does not authorize uploading recordings containing children's information. Such content remains subject to applicable privacy and consent requirements.

13. Changes To This Policy

We may update this Privacy Policy to reflect changes to the service, its practices or applicable requirements. We will update the date above and provide additional notice or obtain consent when required. Any new collection or use will be described before it is introduced where legally required.