Terms & Conditions

1. Agreement and operator

These Terms & Conditions ("Terms") govern your use of Phone Call Notes and its related services (the "Service"), operated by JPLoft ("we," "us" or "our").

By accepting these Terms through the app's acceptance flow, you agree to them. If you do not agree, do not use the Service. Our Privacy Policy explains how information is handled; acceptance of these Terms is not a substitute for any separate consent required for data processing or other participants' information.

Operator: JPLoft

Address: United States, 700 N Colorado Blvd, Ste #200 Denver, CO 80206, Phone: +1 (303) 335-0405

Support: sales@jploft.com

2. Eligibility

You must be at least 18 years old and legally able to enter into this agreement. If you use the Service on behalf of a business or organization, you represent that you have authority to do so.

You are responsible for ensuring that your use is permitted in your location and consistent with applicable workplace, confidentiality, and contractual requirements.

3. What The Service Provides

Phone Call Notes is an Android app that imports existing audio recordings and processes them to provide supported features, including AI transcripts, summaries, Minutes of Meeting (MoM), decisions, action items, and follow-up reminders.

The app does not record live calls, intercept calls, automatically capture conversations, or provide telephone calling services. You are responsible for obtaining the original recording lawfully before importing it.

Supported file formats, languages, file sizes and other technical limits may be displayed in the app. Availability can depend on your device, Android version, network connection, storage arrangement and third-party service availability.

4. Permission To Use The App

Subject to these Terms, JPLoft grants you a limited, non-exclusive, non-transferable permission to use the Service for lawful personal or business purposes. This does not transfer ownership of the app, its software or JPLoft's intellectual property to you.

You may not resell the Service or bypass technical restrictions without our written permission. Restrictions on reverse engineering apply only to the extent permitted by law.

5. Recordings, Consent And Lawful Use

Before importing or processing a recording, you must have the rights and authority necessary to submit it and permit the requested processing.

You are responsible for:

• Ensuring the original recording was lawfully made.
• Providing required notices and obtaining required permissions from participants.
• Ensuring that uploading, storing, AI processing, and sharing the recording are permitted.
• Protecting confidential, sensitive and third-party information.
• Respecting copyright, privacy, employment and other applicable requirements.

Permission to record a conversation does not necessarily authorize every later use of it. A file-selection action or acceptance of these Terms does not establish another participant's consent.

You must not use the Service for unlawful surveillance, harassment, blackmail, fraud, privacy violations, or processing content you have no right to submit.

6. Your Content And Processing Permission

You retain any rights you have in recordings you submit and content you create or edit. These Terms do not transfer ownership of your recordings to JPLoft. Rights in automatically generated material depend on applicable law and any third-party rights.

You grant us the limited permission necessary to transmit, process, store, and display your submitted content, generate the requested outputs, and provide the features you choose. This permission does not authorize use of your content to train AI models or for unrelated publicity.

Content handling and retention are described in the Privacy Policy. Copies lawfully retained for a required purpose remain subject to applicable obligations.

7. AI Accuracy And Verification

AI-generated transcripts, summaries, MoM, decisions and action items may contain omissions, transcription errors, incorrect speaker attribution, mistranslations or statements not supported by the recording.

Review generated content against the original recording before relying on it, sharing it or taking action. Audio quality, overlapping speech, accents, languages and specialist terminology may affect results.

Outputs are assistance tools. They are not certified transcripts, guaranteed evidence, professional advice or independently verified records of agreement. An AI-generated action item does not itself create an obligation or prove that a participant agreed to it.

8. Reminders

Where available, reminders help you follow up on tasks. You are responsible for checking the task, deadline, recipient and reminder details.

Reminder delivery can be affected by device settings, connectivity and supported notification mechanisms. Do not rely exclusively on the Service for critical deadlines or emergencies.

9. Storage, Deletion And Exports

Saved recordings and generated content are stored through the service's Google Drive arrangement and remain there until you delete them. The Privacy Policy describes the actual storage and deletion processes.

Uninstalling the app does not necessarily delete saved cloud content. Deleting one file does not automatically remove separate downloaded, exported, or shared copies. Google Drive's trash and permanent-deletion processes may also apply.

You are responsible for managing content you export or share and maintaining any independent copies you need. We do not promise indefinite storage availability, uninterrupted access or recovery of deleted content.

10. Third-Party Services

The Service relies on Google Drive, Google Cloud Vertex AI, and hosting infrastructure. Your use of a Google account and Google services may be subject to Google's applicable terms.

Third-party availability, quotas, account restrictions and service changes may affect app features. These Terms do not exclude any responsibilities JPLoft has under applicable law.

11. Free Access And Future Paid Features

The Service is currently provided free of charge. Your network provider or other third-party services may impose their own charges.

We may introduce paid features, credits or subscriptions in the future. Before you purchase, we will disclose the applicable price, billing period, feature limits, and any renewal, cancellation, or refund terms. You will not be enrolled in paid billing merely because you used the free Service.

Paid access will require your affirmative purchase authorization through the applicable payment flow. Any future subscription terms will be subject to applicable consumer law and platform requirements.

12. Prohibited Conduct

You must not:

• Submit or share content unlawfully or infringe another person's rights.
• Attempt to access another user's files or circumvent authorization controls.
• Introduce malware, disrupt the Service or abuse its processing resources.
• Circumvent security protections or misrepresent generated content as certified or guaranteed accurate.
• Use the Service for unlawful impersonation, fraud or surveillance.

13. Changes, Suspension And Termination

Features or technical requirements may change over time. We will provide notice of material changes when required and respect applicable rights concerning any future paid services.

We may restrict or suspend access where reasonably necessary to address a material breach, security issue, unlawful use or legal requirement. Where appropriate and practicable, we will explain the reason and offer an opportunity to resolve the issue. Immediate action may be necessary in urgent situations.

You may stop using the Service at any time. Stopping use does not itself delete cloud files. Use the deletion process described in the Privacy Policy.

14. Availability And Warranties

To the extent permitted by applicable law, the Service is provided on an "as is" and "as available" basis. We do not guarantee uninterrupted availability, universal device compatibility or error-free AI outputs.

Nothing in these Terms excludes warranties, service standards or consumer rights that cannot lawfully be excluded.

15. Liability

To the extent permitted by applicable law, JPLoft is not responsible for indirect or consequential losses arising from use of the Service, including reliance on unverified AI outputs or failure to preserve independent copies of important content.

This provision does not exclude or limit liability for fraud, willful misconduct, negligence or other matters to the extent the law prohibits such exclusion or limitation. Your mandatory consumer rights remain unaffected.

16. Governing Law And Disputes

These Terms are governed by US laws, subject to any mandatory protections that apply in your place of residence. Disputes may be brought before US courts, without depriving consumers of rights to use courts or remedies available under mandatory local law.

For a concern or dispute, contact [Support Email] first so that we can try to resolve it. This does not prevent you from pursuing a legal remedy or contacting a regulator.

17. Changes To These Terms

We may revise these Terms and will update the date above. Material changes will be communicated through an appropriate notice. Where a change requires renewed agreement, we will request it. Introducing a paid plan will require a separate purchase authorization.